Gaming is not only fun, but can even help you win some money. However, losing is also a part of gambling. That's why it's important to exercise control and think before you wager. You don't want to lose money that you can't afford to be without. We also know that gambling can be very addictive, which is why we're here to help as much as we can. We want you to enjoy yourself at Lucky 31, win or lose.
We help you set the limits!
Lucky 31 is here to help you manage your gambling and as such, we can provide you with the following account options that will allow you to set limits and keep to them.
Deposit Limits
This is the amount of money that you will be able to deposit on a daily, weekly or monthly basis. One can set the preferred limits in the option "Responsible Gaming" at the bottom of the website. When you lower your deposit limits, it's immediate; when you increase them, it takes 7 days to take effect.
Cool-off period
Sometimes, it's important to take a break to cool off. We can help with a pre-set break period of 24 hours, 7 days or block the service for 1 month if needed. Once you decide to take a cool off period, one can self-exclude from the option "Self-Exclusion" at the bottom of the website. You will be able to access your account again only when the established period has been completed.
Are you worried about your children?
If you, as an adult, share your computer with under-aged persons, you should make sure you prevent access to usernames, passwords, and banking-details.There is also software you can use for this purpose. Two examples are: NetNanny and Cyber Patrol. If you need additional help you can always email us.
18+
By law, no one younger than 18 years old (Any Estonian player below 21 years old will not be allowed to register on our site. Any account opened under such circumstances will be automatically closed) can play at Lucky 31 or open an account at our online casino. As such, Lucky 31 reserves the right to require proof of age from anyone who has an account or wishes to open one. We may also suspend account access until we have received such verification that a player is of the appropriate age.
Worried about loved ones?
If you know someone who you think has a gambling problem and needs assistance, contact our Customer Support Experts. They will be able to help you to take the important next step to help your friend or family member.